Job Summary:
- The LS Technical Operator, in conjunction with LS Supervisor, LS Technical Manager, and Lead Technical Operators, is responsible for: on-air distribution and quality of all media for various channels and media platforms that LS serves in the present & future;
- The LS Technical Operator contributes to departmental process and procedure guidelines; provides assistance in technical problem resolution as needed and within scope; maintains accurate descriptions, gives prompt and effective communication and reporting to all key interfaces, and/or technical staff when there are technical issues, conflicts, or problem assets by following department procedures and guidelines of the company and department.
- The LS Technical Operator reports directly to the LS Supervisor.
- There are no direct reports to this position.
Essential Job Functions:
The LS Technical Operator is accountable for the following functions, tasks, systems, and channels that LS serves in the present & future:
- Prep, sub-clip, ingest, encode, up/download, test, and capture all media and distribute to all media platforms by deadlines established. This includes, but not limited to:
- Verifying program format/segment time sheets against traffic and automation logs and revised schedules; administer replacements, or reconciliation of ad insertion or program schedules to resolve gaps and overrun conflicts;
- Contacting live/tape delayed, internal and external media delivery personnel and sources to successfully broadcast, track, or distribute media delivery; order missing media; verifying start times; coordinate with live event directors; accurately do a 2:00 countdown for live event; and maintaining accurate military time with a 24 hour clock;
- Resolving on-air problems and/or performing equipment troubleshooting for the various systems, channels, devices, and networks within the scope of the Technical Operator function, department guidelines, or with guidance from LS Technical Manager or Supervisor as needed;
- Operating all devices/equipment/software for recording, routing, switching and monitoring daily delivery schedules and play-to-air or live schedules including manually switching & cueing programs, ad insertion, fill, graphics, crawls, bugs to air as needed for the various systems, channels and networks;
- Operating and tuning, within scope, satellite downlink, fiber optic, IP, LiveU etc. receiving equipment for live and tape delay events for the various platforms, channels and networks LS serves; LS Technical Operations Manager must be notified for out-of-scope issues;
- QC all media’s audio/video, pre- and post-distribution, for: quality, timing accuracy, and content per FCC, Buckeye, BCSN, and LS regulations, procedures, and guidelines;
- Reporting all, out of scope, outstanding problems or deviancy with equipment to LS Supervisor and Technical Manager;
- VOD, or other off-air media, asset management, scheduling, verifying, and QC;
- Creating back-up programming disks and spot reels as assigned;
- Operating and managing archival processes for Buckeye Broadband Ad Sales;
- Assisting with shipping/receiving functions of media and equipment as assigned;
- Completing various paperwork responsibilities including: Affidavit of Performance, Pre-Emption, Broadcast or Troubleshooting Reports; TRTs; etc. as needed;
- Adhering to FCC regulations; including, but not limited to, verification of Closed Captioning, Syndex-Non Dupe black outs, CALM Act, inserting bugs; copyright laws; etc;
- Adhering to the company and departmental practices, policies, guidelines and procedures at all times;
- Performing miscellaneous duties and functions as assigned.
Job Requirements:
Education and Experience
• High School diploma or equivalent - required
• Prior work experience as a MC Operator or equivalent computer/broadcast experience - required
• Associate or Bachelor Degree in Broadcasting or SBE Certification (Society of Broadcast Engineers), Electronics, Engineering, or a related field - preferred
• Knowledge of editing and switching equipment - required
Core Competencies
- Agile – Embraces change; adaptable and flexible; sense of urgency;
- Innovative – Uses critical thinking; Creativity; Continuous learning; Challenges the status quo;
- Customer Focused – External/Internal; Creates the exceptional customer experience; demonstrates a sales and service mentality;
- Collaborative – Teamwork, Proactive knowledge sharing, Constructive Conflict;
- Accountable – See it, Own it, Solve it, Do it; Hold each other accountable.
Skills
• Light keyboarding/Typing;
• Ability to effectively use software applications: all practical multimedia applications;
• Math skills at 12th grade level;
• Ability to read, write, and speak English in clear sentence structure with correct spelling and grammar
• Evidence of good organizational skills;
• Ability to meet scheduled and unscheduled deadlines;
• Ability to bring projects/assignments to completion within required time frames.
Other Skills and Abilities
• Present professional business demeanor thorough verbal and non-verbal interactions;
• Demonstrate positive behavior under pressure to co-workers and other contacts;
• Acceptable background check.
Working Conditions:
- The LS Technical Operator is a full time, non-exempt position;
- LS is a 24-hour by 7-day week operation. LS Technical Operator is required to work any day and any shift needed;
- Overtime is required as assigned by the LS Technical Operations Supervisor;
- The Promotions Specialist must maintain reliable means of transportation;
- The Company is a drug-free workplace. All employees are required to adhere to the Company’s drug-free workplace programs and policies. Pre-employment testing is mandatory along with random testing throughout continued employment;
- The LS Technical Operator reports to 4818 Angola Rd;
- The LS Technical Operator uses telephones, personal computers, copy machines, and FAX equipment;
- Regular work schedule may include weekends, nights and or holidays;
- This position is subject to change as the needs of the company change.
PHYSICAL DEMANDS
• Driving, walking, kneeling, lifting (up to 20 lbs.), stooping, sitting, hearing, talking, vision (close, distant, color, depth perception, adjust focus, use of hands and fingers (grasp, hold, pick-up, rotate, keyboarding, etc.).